Support

Need help with Otto, the waitlist, or the paired iOS app? Email us directly, we read every message. Common questions are also answered in the FAQ on the home page.

Reach out

For account help, bugs, Focus Zone or Fitness Canvas issues, privacy requests, or general questions, email:

support@heyotto.me

Include your phone number (the one you text Otto from) and a short description of what's going on. We typically reply within a few business days.

Subject tip: "Focus Zone", "Waitlist", or "Delete my data"
Screenshots help for app-pairing or permission issues
Legal docs: Privacy · Terms

Still stuck?

Email support@heyotto.me and we'll help you sort it out.